Legal · Your Data & Privacy
Privacy Policy
We are committed to protecting your personal information. Here's how we collect, use, and safeguard it.
Last updated: March 2025 | Healthy Graceful Lifestyle
1. Introduction
Healthy Graceful Lifestyle ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website healthygracefullifestyle.com or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.
2. Information We Collect
Information You Provide Directly
- Full name, email address, and phone/WhatsApp number when submitting consultation forms.
- City, health goals, and any other information you voluntarily provide in forms or messages.
- Communications you send us via email, WhatsApp, or our contact forms.
Information Collected Automatically
- Browser type, IP address, device type, and operating system.
- Pages visited, time spent on pages, and referring URLs — collected through standard server logs and analytics tools.
- Cookie data as described in Section 5 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to consultation requests and communicate with you about our services.
- To process orders, deliver products, and coordinate with delivery partners.
- To personalise your experience and tailor wellness recommendations to your goals.
- To send service-related emails or WhatsApp messages (you may opt out at any time).
- To analyse website traffic and improve the functionality and content of our site.
- To comply with applicable laws, regulations, and legal obligations.
4. Sharing of Information
We do not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:
- Delivery Partners: Your name, address, and contact number may be shared with courier/delivery services solely for fulfilling your order.
- Service Providers: Third-party tools we use to operate our website (such as form processors and analytics platforms) may have access to anonymised or limited data under strict confidentiality agreements.
- Legal Compliance: We may disclose information when required by law, court order, or governmental authority.
- Business Transfers: In the unlikely event of a merger or acquisition, your data may be transferred — you will be notified via email prior to such transfer.
5. Cookies & Tracking
Our website uses cookies — small text files stored on your browser — to enhance your experience. We use:
- Essential Cookies: Required for basic site functionality (e.g., navigation, form submission).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data collected is anonymised.
- Preference Cookies: Remember settings to personalise your visit.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption, access controls, and secure form handling.
However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at harsh.meet2008@gmail.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted their data to us, please contact us immediately and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. Continued use of our services following changes constitutes your acceptance of the revised policy.
