1. General Use
• This website and platform provide health and wellness products and services based on general lifestyle and nutritional principles.
• By placing an order or using our services, you confirm that you are at least 18 years of age and competent to enter into a legal agreement.
2. Health Disclaimer
• All products and wellness plans are designed for general well-being and not as a substitute for medical advice or treatment.
• Results may vary from person to person depending on individual health, lifestyle, and genetic factors.
• We do not claim to diagnose, treat, cure, or prevent any disease or medical condition.
3. Medical Responsibility
• Individuals with medical conditions or those under medication should consult their physician before using any product.
• Healthy Graceful Lifestyle is not responsible for adverse effects due to improper use or failure to consult a doctor.
4. Order & Delivery
• Customers must provide accurate delivery details and a reachable phone number.
• Our delivery partner will attempt to contact you before delivery. If unreachable, the order may be delayed or returned.
• Re-delivery charges (if applicable) will be borne by the customer.
5. Payment & Refund Policy
• All purchases are 100% non-refundable and non-transferable once confirmed.
• No cancellations will be accepted once the order has been processed.
• Claims for damages must be raised within 24 hours of delivery with clear proof (photo/video).
6. Cyber Policy & Misuse Warning
• All grievances must be addressed to our official support before initiating any legal or cyber complaint.
• Filing false complaints, threats, defamation, or cyber harassment without lawful cause is punishable under the Information Technology Act, 2000.
• Legal action will be taken against any misuse.
7. Privacy & Data Protection
• We respect your privacy. Personal details collected will only be used for service and delivery purposes.
• We do not sell, rent, or share your personal data with third parties, except for legal compliance or delivery purposes.
8. Consent Clause
• By using our services or placing an order, you accept these Terms & Conditions.
• You also confirm that you will not hold Healthy Graceful Lifestyle responsible for outcomes or misuse beyond our control.
9. Updates to Terms
• We reserve the right to modify these Terms & Conditions at any time without prior notice.
• Continued use of our services will signify your acceptance of the revised terms.

10. Grievances Officer : AMIT GOSWAMI amitgows@ gmail.com
Grievance Redressal
If you have any concerns or grievances related to our services or products, you may contact our designated Grievance Officer via email. We are committed to addressing all complaints in a fair and timely manner. You will receive a response within 3 working days from the date of your email.